2 Courses
Frameworks in Performance Planning
Performance management is considered by many researchers and practitioners to be one of the most important high-performance work practices in terms of its contribution to organizational success. An important part of an effective performance management system is performance planning, which consists of the processes, tools, and activities that are required to plan organizational and individual performance.
Course Lessons
Lesson One: The Balanced Score Card
Lesson Two: Strategic Themes
Lesson Three: Strategy Maps
Lesson Four: Organizational Score Card/Workplan
Lesson Five: Departmental/Unit Scorecard/Workplan
Lesson Six: Individual Performance Score Cards.
Tools in Performance Improvement
In this course, we will be exploring the tools for performance consulting that will aid you to effectively monitoring performance and coming up with solutions to improve performance.
The course will be delivered in three lessons:
Lesson One: The case for performance consulting
Lesson Two: Identifying the root-causes of under-performance
Lesson Three: Developing Solutions and Implementing Them
