8 Courses
Customer Service for Your Small Business
Customers are the key reason businesses stay
afloat and to retain them, you must deliver exceptional service at all times.
Content Marketing
In our highly digital age and borderless businesses, business owners use content marketing to attract prospects and customers to their products and services using powerful digital content on a variety of digital platforms.
Search Engine Optimization
Have you observed that with certain key word searches, there are particular companies that always come up first on the search engine. Would you want to achieve this for your business? You surely need to know about the techniques that aid your online platform to reach the intended audience.
Social Media for Your Small Business
Massive disruption in information technology has given rise to digital technology, the internet, and portable digital devices; businesses have now gone beyond physical spaces; they are now borderless.
Sales and Marketing for your Small Business
Without marketing and sales, your products and services will not be known thereby making it difficult for you to generate income. Building an effective sales and marketing system in your organization is therefore crucial if the business is to succeed.
How to Create a Culture of Fantastic Service
To ensure that you deliver fantastic service all the time in your organization you need to pay attention to creating and sustaining a CULTURE of fantastic service. In this micro-learning session, you will learn this and more.
What Customers want
To ensure great service delivery in your organization, you must have to pay attention to meeting your customers' EXPECTATIONS. In this micro-learning, you will learn how to give your customers what they want and more.
How do you deliver a Fantastic Service
The lessons in this course will help you provide a Fantastic Service to your customers so they can become advocates of products and services.
